🛡️ Safety First

Your safety is the whole product.

ZaZooom isn't just AI ads and escrow. It's the only P2P selling app built around real protection: share-your-location, an emergency button, vetted meeting spots, ID verification, and a community rulebook that gets enforced.

Built into every ZaZooom transaction.

Every meeting, every payment, every conversation is monitored, recorded, and protected. Here's how we keep buyers and sellers safe in real life.

Share With a Trusted Contact

One tap before any meeting sends your location, meeting time, the buyer's verified name and photo, and the item details to a family member or friend you pre-selected. They get live location updates until you mark the meeting complete.

📍 Live Location

SOS Emergency Button

Big red button in every meeting screen. Tap it: instantly dials 911, sends your live GPS coordinates to local dispatch and your trusted contact, broadcasts an alert to ZaZooom moderators, and records audio as evidence. No password, no swipe — one tap.

🚨 911 + GPS

Safe Meeting Spots

When you propose a meeting time, ZaZooom shows vetted public locations near both parties: police-station "Internet Purchase Exchange" zones, 24-hour bank lobbies, and partner storefronts. High-value items ($500+) require a Safe Spot.

🏛️ Vetted Locations

Verified Identity

Every meeting shows you who you're meeting — verified ID, transaction history, rating, and how long they've been on ZaZooom. Sellers can require buyer ID-verification before accepting a meeting. No more meeting strangers blind.

✓ ID + Rating

ZaZooom Safe Chat

All buyer-seller comms stay inside ZaZooom. Phone numbers and external links get auto-redacted. Every word is timestamped and recoverable if a dispute happens. Quick-action chips for offers, scheduling, and questions — no typing required.

💬 Phone-Free Comms

Escrow Protection

Buyers pay ZaZooom, not the seller. We hold the money. Seller releases the item only after the buyer confirms the meeting went well. If something's wrong, you get your money back. No chargebacks, no scams, no Zelle disappearing acts.

🔒 Funds Held Safe
Zero Tolerance Rule

Off-platform attempts cost you.

Asking a buyer or seller to "text me at this number" or "pay me on Cash App / Zelle / Venmo" is the #1 way scams happen on every other P2P platform. We don't allow it.

If you go off-platform you lose:

This is how Trustap, Airbnb, and StubHub keep users safe and platforms profitable. It's how we keep you safe.

→ Stay inside. Stay protected.

A small, refundable deposit. Big protection.

When you reserve an item to meet, ZaZooom places a $9.99–$25 Safety Hold on your card. It credits toward your purchase at handoff. It protects everyone.

Deposit at Reservation

The Safety Hold is placed when both parties confirm a meeting time. Clearly disclosed before you tap "Reserve." Receipt sent to your email.

Successful Meeting

Meeting completes, both parties confirm in-app. Safety Hold credits 100% toward the item purchase price. You pay zero extra.

Violation Detected

Off-platform contact, off-platform payment, or no-show without 4-hr notice: Safety Hold forfeited and credited to ZaZooom's safety reserve fund. Account flagged for review.

Why this works: The Safety Hold is a small, disclosed service fee — fully legal, processor-compliant, and the same model used by Airbnb, StubHub, and Trustap. It's not a penalty for buying the item; it's the cost of using ZaZooom's protection. Real users get it back. Bad actors don't.

The Rules. Enforced.

Break these and you lose access. Repeat or severe violations = permanent ban + escrow funds frozen pending review. We mean it.

01

No off-platform contact.

Don't ask for or share phone numbers, emails, social handles, Zelle, Cash App, Venmo, or any external payment method. Detected by our chat filter = forfeit your Safety Hold, listings removed, account banned, escrow funds reviewed.

Hold Forfeit + Ban
02

No off-platform payment.

Every dollar goes through ZaZooom escrow. Asking a buyer to "just Zelle me" voids your account and forfeits any held funds to the buyer. Buyers who pay off-platform lose all protection — and the seller still gets reported.

Hold Forfeit + Ban
03

No fake or stolen items.

Counterfeit goods, stolen property, recalled products, and items you don't own are all prohibited. Buyers can return for full refund within 48 hours of meeting if the item doesn't match the listing.

Ban + Law Enforcement
04

No prohibited items.

Weapons, ammunition, drugs (including cannabis where unlawful), live animals, hazardous chemicals, alcohol, tobacco, recalled goods, body parts, and adult content are not permitted on ZaZooom — even where state-legal.

Listings Removed + Ban
05

No harassment, threats, or hate.

Discriminatory language, threats, stalking, or repeated unwanted contact ends your account. We share threat-level reports with law enforcement.

Permanent Ban
06

No no-shows.

Confirmed a meeting? Show up or cancel at least 2 hours in advance. Three no-shows = 30-day suspension. Five = ban.

Warn → Suspend → Ban
07

No false reports.

Filing a fraudulent dispute to recover money from a legitimate seller is fraud. Repeated false reports = ban + funds returned to the seller.

Warn → Ban
08

One person, one account.

No bots, no resellers running burner accounts, no banned-user comeback accounts. We match device fingerprints and IDs.

All Accounts Banned

Report it. We act fast.

Every ZaZooom thread has a one-tap report button. Here's what happens when you use it.

1

Tap Report

Inside the chat thread, tap the flag icon. Pick a reason. Submit.

2

We Review

A real moderator reads the full conversation within 4 hours.

3

Action Taken

Warning, suspension, or permanent ban — based on the violation.

4

You're Updated

You hear back with what happened, and your money is protected.

🚨 IN AN EMERGENCY?

Call 911 immediately. Then tap the SOS button inside the ZaZooom app to alert moderators and your trusted contact.